CrashPlan Does Not Run On 64-Bit System – Code42 Support

Source: CrashPlan Does Not Run On 64-Bit System – Code42 Support

(FYI, that actually wasn’t my error message.)

I’m sure CrashPlan engineers have a good reason for solving these problems by jumping right into a complete uninstall/re-install.  BUT, you might try increasing the memory first.  That worked for me:

java mx 3072,restart

The symptoms I saw were CrashPlan Tray disappearing a couple minutes after booting Windows and also the CrashPlan app closing a couple minutes after opening, while scanning for files to back up.

I read the above support article from CrashPlan, decided to try just upping the memory, and that seems to have worked.

I got this after adding a huge Drobo volume to the backup set.  I presume that’s what caused the problem.  The huge increase in the number of files caused CrashPlan to exhaust its allocated memory.

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